JDMuscle Return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, they can’t offer you a refund or exchange. To initiate a return, please email sales@jdmuscleusa.com.
Eligibility for Returns
✅ Items must be unused and in the same condition as when received.
✅ Items must be in their original packaging.
How to Initiate a Return
📧 Include the following details in your return request email:
- Order Number
- Item(s) to be returned
- Reason for return
Important Notes:
- Do NOT send your purchase back to the manufacturer.
- Do NOT return any items without first setting up a return request with us.
Partial Refunds
Partial refunds may be granted under the following conditions:
- Items not in original condition, damaged, or missing parts not due to our error.
Items returned more than 30 days after delivery.
Restocking Fees
JDMuscle charges a 15% Restocking Fee
Cancellations
Before placing an order, please confirm availability.
Cancellations within 7 days may be subject to fees to cover third-party transaction costs.
Once the order has been processed (packaged or tracking generated), cancellations are not allowed. Eligible items may be returned instead.
Refund Process
🔄 Once your return is received and inspected, we will notify you of the refund status.
💳 Approved refunds will be credited back to your original payment method within 3-10 business days (depending on the payment provider).
Return Shipping
📦 Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect (in which case we will cover shipping both ways).
Initial shipping costs are non-refundable.
Return shipping costs will be deducted from the refund amount.
For items over $75, consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or damaged items during return shipping.
Return Shipping Address: Please use the address provided in the RMA/return instructions, as it may differ from the initial shipping address.
JDMuscle Return Policy
